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Mary Gilmore
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How do I edit taxes at the department level?
Published November 28th, 2024 by Mary Gilmore
Introduction If you need to apply or remove taxes like GST or HST for certain products, you can do this by editing the department settings. This guide shows you how to quickly find and adjust tax settings for any department in XSite. Step-by-Step Instructions Go to Price Book in the side menu, then select Items, and click Departments. Look through t
How do I edit taxes at the item level?
Published November 28th, 2024 by Mary Gilmore
Introduction If you need to apply or remove GST, HST, or other taxes for a specific product, you can do it right from the item’s page in XSite. Use this guide to quickly update tax settings at the item level. Step-by-Step Instructions Go to Price Book in the side menu, then click Items, and select Items again. Find the item you want to update and cl
Gilbarco Passport Document Generation
Published December 14th, 2022 by Mary Gilmore
Under “Interface Format”, select “XML v 3.4” from the dropdown list and change the “Process [1] item records then pause for [30] milliseconds to [300] milliseconds. Under “Generation Options” check the following options ONLY: Generate Acknowledgement Files, Generate Transaction Level Detail (PJR) Note: Turning this feature on generates PJR files
How do I change my password?
Published February 6th, 2025 by Mary Gilmore
Introduction If you remember your current password, you can update it directly in the XSite system. If you've forgotten it, you'll need to call XSite Support to reset it. Forgot your password? Call XSite Support at 1-888-346-0864 to reset it. Changing Your Password in XSiteIO Click Settings in the bottom-left corner and select Users. Find your email
How to back up your Passport POS
Published December 14th, 2022 by Mary Gilmore
To back up your Passport POS, you must first have a USB drive or a C/D drive that you can use to store the backup file. On your passport click Setup -> Passport Backup Store -> Extraction Tool -> Export Data -> Select Data to export -> Next -> Select Destination -> USB or C/D drive Your backup of your store data from your Passpo
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