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Where do I find customer payments?

Navigating Payment Records in XSite

Written by Michael Cook

Updated at February 29th, 2024

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Introduction

Managing and tracking customer payments is a crucial aspect of your business operations. Within XSite, you have the capability to monitor recent payments made by your customers through your POS system.

Locating Customer Payments in XSiteIO

  1. From the side menu, go to the ‘Price Book’ heading.
  2. Click on ‘Accounts’, and then select ‘Payments’.
  3. Use the ‘Sites’ drop-down menu to choose your specific store location.
  4. Next to the ‘Sites’ drop-down, find and select the customer whose payments you wish to review.
  5. Beside the customer drop-down menu, specify the date range for the payments you're interested in.
  6. Click on ‘Generate’ to the right to display a list of relevant invoices and payments.
 
 

Locating Customer Payments in XSite Classic

  1. In the side menu, click on the ‘Accounts’ tab, then choose ‘Payments’.
  2. From the store drop-down menu, pick the location of interest.
  3. Next to the store drop-down menu, select the customer to view their payment history.
  4. Adjacent to the customer selection, define the period for which you want to see payments.
 
 

 

transaction source payment location

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