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Manage Prices, Items & Accounts

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Set Up My Store
    First-Time Setup Connect & Sync Systems Before You Start Using XSite
  • Manage Prices, Items & Accounts
    Items Departments & Taxes Promotions Accounts
  • Track Inventory
    Purchase Orders & Receiving Counts & Adjustments Case Breakdown
  • Fuel & Pump Sales
    Fuel Setup & Suppliers Fuel Operations
  • Mobile & Scanning
    Devices & Setup Using XSite Mobile
  • Reports & Numbers
    Getting Started with Reports Sales & Price Book Reports Inventory Reports Fuel Reports Charge Accounts Reports Advanced Reports
  • Users, Roles & Settings
    Users & Access Suppliers & Regions
  • Fix a Problem
    Data Not Updating Numbers Don't Match Fuel Issues
+ More

Items
  • Find an item
  • Find inactive items
  • Add an item
  • Delete an item
  • Modify multiple items
  • Import items using Excel
  • Print shelf tags
  • Update quantity on hand for an item
  • Add a payout
  • What UPCs are and why they matter
  • Create push keys on Bulloch POS
  • Create a UPC on the POS (Passport)

Departments & Taxes
  • Add or edit a department
  • Add or edit a subdepartment
  • Edit taxes at the department level
  • Edit taxes at the item level
  • Nova Scotia PST Reduction – Effective April 1 2025

Promotions
  • Add a deal group
  • Add a price group
  • Add a batch promotion
  • Add a Mix and Match promotion (Passport)
  • Import a liquor promotion (LTO)

Accounts
  • Add a customer
  • Locate customer transactions
  • Locate customer payments
  • Manually input customer payments
  • Print customer statements
  • View an invoice

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