Add a department restriction
Block underage sales across an entire department in one step
Table of Contents
This article shows you how to add an age restriction to an entire department so you can prevent your store from selling age-restricted products, such as cigarettes and alcohol, to underage customers.
Before you begin
You must have permission to manage the Price Book.
Steps
- Go to [Price Book] > [Items] > [Departments].
- Select the department you want to restrict.
- Click [Additional Options] near the top of the page.
- Turn on [Sales Restriction] using the toggle.
- Open the [Choose an option] dropdown menu.
- Select the restriction you want to apply.
- Click [Save] in the top right corner.
Tips & Warnings
- The restriction applies to every item inside the department.
- Make sure you choose the correct age restriction from the dropdown. Selecting the wrong option can either block legal sales or allow sales that should be blocked.
- The restriction will not work at the register until the price book is sent to your POS. Allow time for the update to reach your terminals before testing a sale.
- If the toggle for [Sales Restriction] is already on, check the dropdown to confirm the correct restriction is selected before saving.