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How do I add an item?

Learn how to add a new item to your inventory.

Written by Michael Cook

Updated at July 7th, 2025

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Introduction

When you get new products in your store, you’ll need to add them into XSite so they show up in your system and POS. This guide walks you through how to do that step by step. Be sure to have all key info ready—like cost, UPC, supplier, department, and price.

We recommend purchasing a scanner that can easily scan and input items directly into XSite.


Steps in XSiteIO

  1. Go to Price Book in the left-side menu.
  2. Click on Items, then select Items again from the submenu.
  3. Click the ‘+’ icon at the top to start a new item.
  4. A PLU/SKU number will be created automatically.
  5. Enter the item name (description) to the right of the PLU/SKU.
  6. Enter the selling price in the next field.
  7. On the left side, in General Information, add the item’s UPC.
  8. Fill in all required fields marked with a red asterisk (*), including department and subdepartment.
  9. Add any other details you have for the item.
  10. When finished:
    1. Click Save & View to review the item, or
    2. Click Save & New to add another item right away.
  11. If the Save buttons are greyed out, double-check that all required fields are filled in.

Steps in XSite Classic

  1. Go to Price Book in the left-side menu.
  2. Click on Items.
  3. Click the ‘+’ icon at the top of the screen to add a new item.
  4. A PLU number will be auto-filled at the top.
  5. Next to the PLU, type in the item name (description).
  6. Enter the selling price to the right of the description.
  7. On the left under General Information, add the UPC
    1. Do not include the check digit (the last number of the UPC).
  8. Choose the correct department and subdepartment from the dropdown menus.
  9. Enter any other item info you have.
  10. At the bottom right, click:
    1. Save & Close to finish, or
    2. Save & New to enter another item.
  11. After saving, double-check the item info. Fix anything that looks wrong.

 

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