How do I delete an item?
Remove Items from Active Listings
Written by Michael Cook
Updated at February 15th, 2024
Introduction
While direct deletion of items in XSite is not possible, marking them as 'inactive' effectively removes them from your POS system, item display screen, and reports. This is a crucial step for managing inventory, ensuring discontinued or out-of-stock items are not presented or sold. There are two methods to mark an item as inactive in XSite.
Inactivate an item in XSiteIO
Method 1
- Use the search bar to find the item by its PLU or description.
- Click on the item to view its details.
- Locate the 'Item is Active' button at the bottom right of the screen, which is typically green, and click it to switch the item’s status to 'Item is Inactive'.
- Confirm the status change by clicking 'Save & Close' and then close the item details.
Method 2
- On the main items page, apply the appropriate filter to locate the item.
- Click the 'Active' button in the ‘Status’ column to change its status to 'Inactive', making it hidden from view.
- To see all inactive items, use the toggle button
at the top right of the main items page.
Inactivate an item in XSite Classic
Method 1
- Use the search bar to find the item by its PLU or description.
- Click on the item to view its details.
- Locate the 'Active' button at the bottom of the screen, which is typically green, and click it to switch the item’s status to 'Inactive'.
- Confirm the status change by clicking 'Save' and then close the item details.
Method 2
- On the main items page, apply the appropriate filter to locate the item.
- Click the 'Active' button in the ‘Status’ column to change its status to 'Inactive', making it hidden from view.
- To see all inactive items, use the toggle button at the top right of the main items page.