Introduction

Use the Sync button in XSite to send updates (like new items, prices, or deals) to your POS system. This keeps everything in your store running smoothly and avoids customer confusion at checkout.

Step-by-Step Instructions

1. Check Your Changes First
   1. Make sure you've finished your updates in XSite:
      1. Added or removed items
      2. Updated prices or cost
      3. Changed or added deal groups or price groups
2. Go to the Top of XSite and Click the “Sync” Button
   1. Look for the double arrow icon at the top of the screen
   2. This starts the sync process
3. Wait for the Sync to Finish
   1. XSite will collect and send your changes to the POS
   2. Don’t close your screen or lose connection during this
4. Double-Check at the POS
   1. After syncing, check a few items at your POS to confirm updates went through
   2. Make sure prices, new items, and deals look right

If the Sync Doesn’t Work

• Check your internet connection – XSite and the POS must be online
• Look for error messages – They often tell you what went wrong
• Try syncing again – Sometimes it just needs a second try
• Contact XSite Support if you keep having issues – Let us know what you were trying to sync