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How do I verify successful synchronization? (Passport Only)

Passport Only.

Written by Michael Cook

Updated at July 7th, 2025

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Introduction

If you use the Passport POS system, it’s important to make sure that updates in XSite—like price changes or new items—have synced correctly.


Step-by-Step Guide

  1. Begin by navigating to the top of your XSite interface where you will find and select the ‘Shift Details’ option.
  2. Locate and click on the ‘Generate’ button under the ‘Change Request Details’ column. 
    1. This shows a list of all changes that were sent to Passport (like price updates or new items).
  3. Locate and click on the ‘Generate’ button under the ‘ITT Sync Report’ column.
    1. This gives you a more detailed report showing exactly what changes were made and if they synced properly.


 

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