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Add an item

Create a new product so it can be sold and tracked

Written by Michael Cook

Updated at December 19th, 2025

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Table of Contents

Before you begin Steps In XSiteIO In XSite Classic Tips & Warnings

This article shows you how to add a new item in XSite by entering required item details in XSiteIO or XSite Classic so new products can be sold at the POS with correct pricing, departments, and tracking.

We recommend purchasing a scanner that can easily scan and input items directly into XSite.

Before you begin

Before you start, make sure:

  • You are logged into XSite.
  • You have access to Price Book and Items.
  • You have the item details ready, including price, UPC, department, and supplier.

Steps

In XSiteIO

  1. Click [Price Book].
  2. Click [Items], then click [Items] again.
  3. Click the [+] icon at the top of the screen.
  4. Review the auto-created PLU/SKU number.
  5. Enter the item name next to the PLU/SKU.
  6. Enter the selling price.
  7. In General Information, enter the UPC.
  8. Complete all required fields marked with a red asterisk (*).
  9. Select the correct department and subdepartment.
  10. Add any additional item details if available.
  11. Click [Save & View] to review the item.
  12. Click [Save & New] to add another item.

In XSite Classic

  1. Click [Price Book].
  2. Click [Items].
  3. Click the [+] icon at the top of the screen.
  4. Review the auto-filled PLU number.
  5. Enter the item name next to the PLU.
  6. Enter the selling price.
  7. In General Information, enter the UPC without the last digit.
  8. Select the correct department and subdepartment.
  9. Enter any additional item details.
  10. Click [Save & Close] to finish.
  11. Click [Save & New] to add another item.
  12. Review the saved item details.

Tips & Warnings

  • Required fields must be filled in before saving.
  • If the save buttons are greyed out, check for missing required fields.
  • Double-check price and department before leaving the page.
  • Sync after adding items so they appear at the POS.
  • Deleting or changing items later can affect reports.

 

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