Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Mobile & Scanning
  • Using XSite Mobile

Complete a count on XSite mobile

Scan items and save an inventory count from your phone

Written by Michael Cook

Updated at February 23rd, 2026

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Set Up My Store
    First-Time Setup Connect & Sync Systems Before You Start Using XSite
  • Manage Prices, Items & Accounts
    Items Departments & Taxes Promotions Accounts
  • Track Inventory
    Purchase Orders & Receiving Counts & Adjustments Case Breakdown
  • Fuel & Pump Sales
    Fuel Setup & Suppliers Fuel Operations
  • Mobile & Scanning
    Devices & Setup Using XSite Mobile
  • Reports & Numbers
    Getting Started with Reports Sales & Price Book Reports Inventory Reports Fuel Reports Charge Accounts Reports Advanced Reports
  • Users, Roles & Settings
    Users & Access Suppliers & Regions
  • Fix a Problem
    Data Not Updating Numbers Don't Match Fuel Issues
+ More

Table of Contents

Video Guide Before you begin Steps Tips & Warnings

This article shows you how to create and save an inventory count in XSite Mobile by scanning items, entering quantities, and saving the count batch so you can review and post the count accurately from the desktop version of XSite.

Video Guide

Video Tutorial

Before you begin

  • Make sure your Bluetooth scanner is paired with your mobile device.
  • Make sure you have your XSite login credentials.

Steps

  1. Open your mobile web browser.
  2. Go to xsitemobile.com.
  3. Log in with your XSite username and password.
  4. Tap [Count] on the home screen.
  5. Tap the [+] button at the top of the screen.
  6. Select the location where you are counting (for example, Back Office, Storage, or Floor).
  7. Use your scanner to scan an item, or manually enter its UPC.
  8. Enter the quantity counted for that item.
  9. Repeat scanning and entering quantities for each item.
  10. Tap [Save] when you are finished.
  11. Log in to XSite on a computer.
  12. Review your saved count before posting it.

Tips & Warnings

  • Scanning the same item more than once in the same location will not increase the quantity.
  • Scanning the same item in different locations will add to the total.
  • Posting a count is final. Always review your count on desktop before posting.
  • If items do not appear after scanning, confirm your scanner is paired and connected.
  • If you cannot type a quantity, check your keyboard settings or scanner mode.

mobile count scan inventory mobile barcode counting scanner not working count not saving wrong quantity mobile count missing

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Export, modify, and import a count
  • Uncounted Items Summary
  • How do I file a purchase order on XSite Mobile?

Copyright 2026 – XSite IO.

Knowledge Base Software powered by Helpjuice

Expand