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How do I change my password?

Steps to update your password directly in XSiteIO or XSite Classic.

Written by Mary Gilmore

Updated at July 16th, 2025

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Introduction

If you remember your current password, you can update it directly in the XSite system. If you've forgotten it, you'll need to call XSite Support to reset it.

Forgot your password? Call XSite Support at 1-888-346-0864 to reset it.


Changing Your Password in XSiteIO

  1. Click Settings in the bottom-left corner and select Users.
  2. Find your email ID in the list and click on it.
  3. On the right side of the screen, click Change Password.
  4. Enter your current password, then type and confirm your new password.
  5. Click Change to save your new password.

Changing Your Password in XSite Classic

  1. Click Settings in the side menu and select Users.
  2. Find your email ID in the list and click on it.
  3. At the top of the screen, click Change Password.
  4. Enter your current password, then type and confirm your new password.
  5. Click Change to save your new password.

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