Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Charge Accounts

How do I view an invoice?

Efficiently Managing Invoices within XSite

Written by Michael Cook

Updated at February 29th, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting Started
  • FAQs
  • Price Book
  • Promotions
  • Fuel / Shift
  • Charge Accounts
  • Administration
  • Analytics
  • Inventory
  • Mobile
  • Bulloch Inquiries
  • Passport Setup and Configuration
    Passport backup Passport Configuration
+ More

Introduction

The ability to access and manage invoices efficiently is crucial for maintaining financial accuracy and enhancing customer service. XSite, with its intuitive interface and comprehensive suite of tools, offers a seamless process for viewing invoices.

Viewing an Invoice in XSiteIO

  1. Navigate to ‘Price Book’ in the side menu, select ‘Accounts’, and than ‘Invoices’.
  2. From the ‘Sites’ drop-down menu, choose the appropriate location.
  3. Next to the site menu, select the customer to access their invoices. A list of invoices should be generated.
  4. Navigate to the ‘Invoice #’ column and click on the blue invoice number.
  5. Upon accessing the detailed invoice page, you can modify various aspects of the invoice. Including but not limited to:
    1. Past Due Amount: Specify any outstanding balances that have surpassed their payment due date.
    2. Discount: Apply any reductions in price as per your billing policies or promotional offers.
    3. Interest on Past Due: If applicable, calculate and enter interest charges on overdue amounts to encourage timely payments.
    4. Due Date: Set or update the deadline by which the payment for the invoice should be settled.
  6. Once you have finished editing the invoice, you can select the ‘Save’ and/or ‘Print’ options at the top of the screen.
 
 

Viewing an Invoice in XSite Classic

  1. Navigate to ‘Accounts’ in the side menu and select ‘Invoices’.
  2. From the store drop-down menu, choose the appropriate location.
  3. Next to the site menu, select the customer to access their invoices. A list of invoices should be generated.
  4. Navigate to the ‘Invoice #’ column and click on the blue invoice number.
  5. Upon accessing the detailed invoice page, you can modify various aspects of the invoice. Including but not limited to:
    1. Past Due Amount: Specify any outstanding balances that have surpassed their payment due date.
    2. Discount: Apply any reductions in price as per your billing policies or promotional offers.
    3. Interest on Past Due: If applicable, calculate and enter interest charges on overdue amounts to encourage timely payments.
    4. Due Date: Set or update the deadline by which the payment for the invoice should be settled.
  6. Once you have finished editing the invoice, you can save and/or print the invoice using the icons at the top of the screen.
     
 
 

 

see statement check bill

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Where do I find customer payments?
  • How do I print a customer statement?
  • How do I add a customer?
  • Where can I find customer transactions?
  • Products
  • XSite Office
  • XSite Fuel
  • XSite Mobile
  • XSite RealTime and More
  • XSite Digest
  • Privacy Policy
1-888-346-0864

© Copyright 2022 XSite Group Inc. All Rights Reserved. Website Design by Future Access Inc.

Definition by Author

0
0
Expand