Introduction

You can’t delete items in XSite, but marking them as inactive removes them from your POS system and reports. This is the best way to manage items you no longer sell or carry. You can do this from either the item page or the item list.

Inactivate an Item in XSiteIO

Method 1 – From the Item Page:

1. Use the search bar to find the item by PLU or description.
2. Click on the item to open its details.
3. At the bottom right, click the green ‘Item is Active’ button. It will change to ‘Item is Inactive’.
4. Click ‘Save & Close’.

Method 2 – From the Item List:

1. Use filters on the Items page to find the item.
2. In the Status column, click the green ‘Active’ button. It will turn gray and say ‘Inactive’.
3. Use the toggle switch in the top right of the page to view all Inactive Items.

Inactivate an Item in XSite Classic

Method 1 – From the Item Page:

1. Use the search bar to find the item by PLU or description.
2. Click on the item to open its details.
3. At the bottom, click the green ‘Active’ button. It will turn gray and say ‘Inactive’.
4. Click ‘Save’, then close the item.

Method 2 – From the Item List:

1. Use filters on the Items page to find the item.
2. In the Status column, click the green ‘Active’ button. It will turn gray and say ‘Inactive’.
3. Use the toggle at the top right of the page to view Inactive Items.