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If you still have questions or prefer to get help directly from an agent, please submit a request.
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Please fill out the contact form below and we will reply as soon as possible.

  • Set Up My Store
    First-Time Setup Connect & Sync Systems Before You Start Using XSite
  • Manage Prices, Items & Accounts
    Items Departments & Taxes Promotions Accounts
  • Track Inventory
    Purchase Orders & Receiving Counts & Adjustments Case Breakdown
  • Fuel & Pump Sales
    Fuel Setup & Suppliers Fuel Operations
  • Mobile & Scanning
    Devices & Setup Using XSite Mobile
  • Reports & Numbers
    Getting Started with Reports Sales & Price Book Reports Inventory Reports Fuel Reports Charge Accounts Reports Advanced Reports
  • Users, Roles & Settings
    Users & Access Suppliers & Regions
  • Fix a Problem
    Data Not Updating Numbers Don't Match Fuel Issues
+ More

Data Not Updating
  • What is the 'live' feature?

Numbers Don't Match
  • Why do I have missing shifts?
  • Why aren't my departments tracking?
  • How do I correct unintended PC Optimum point issues?
  • What is the purpose of the ‘Latest Shift’ icon?

Fuel Issues
  • How do I fix a pump/meter roll over?

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  7. What is the 'live' feature?
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